FAQs

Payment Related Questions

    • CVV Is An Anti-Fraud Security Feature To Help Verify That You Are In Possession Of Your Credit Card. For Visa/MasterCard, The Three-Digit CVV Number Is Printed On The Signature Panel On The Back Of The Card Immediately After The Card’s Account Number. For American Express, The Four-Digit CVV Number Is Printed On The Front Of The Card Above The Card Account Number. Visa/MasterCard A 3-Digit Number In Reverse Italic On The Back Of Your Credit Card Amrican Express A 4-Digit Number On The Front, Just Above Your Credit Card Number.
    • Prior to charge your card, we always inform our credit card description name. So, Make Sure That Our Charge Appear In Your Card Statements As Per Our Information In Mail, So, During Your Credit Card Statement, Make Sure That Its From thesafepharmacy.com Please Note That The Information Is Submitted Via SSL Secured, Encrypted Page And That There Is No Risk Of Fraud..
    • After Your Confirmation, You Can Pay By Below Instruction STEP 1 :Open Email (Which You Received From PayPal) STEP 2 : Click On Continue STEP 3 : Make Payment By Credit Card (Visa, Master, Amex, Discover) STEP 4 : Fill Your All Details And Make Payment
    • Due to lobbyist pressure from BigPharma interests We can not accept credit card all times but we have similar method like you can pay by credit or debit cards, We Also Consider The Use Of A Wire Transfer However You Should Contact Us Click For Mail Before Placing Such An Order.
    • Sending In A Check Or Money Order For Your Online Medication Is The Slowest Way To Send Us Payment And As A Result It Will Affect The Speed Of Your Order. We Will Be Unable To Process The Order Until Payment Has Been Received And Depending On The Country You Are Sending The Payment From And Whether You Are A New Or Existing Customer, There May Be Even Further Delays While We Wait For The Payment To Clear. We Recommend That If You Are Sending Payment For Your Medication By Mail, You Should Always Use A Registered Service Preferably With A Tracking Number So We Can Trace It In Case Of Delays.
    • Credit Cards Can Be Refused For A Number Of Reasons,
      Many Of Which Are Out Of Both Your And Our Control. When You Place An Order With A Credit Card, The Information You Submit Goes Directly To Our Merchant Bank At Which Point It Is Tested Through Various Fraud.

      The Following Are The Main Reasons Of Decline Transactions:
      A) If The Billing And Shipping Address Are Different: In This Situation, The Card-Issuing Bank May Stop The Transaction To Avoid Suspect Fraud Cases. It Is Also A Possibility That Your Bank Has Declined The Transaction Because It’s An International Transaction. Please Inform Your Bank That You Are Expecting A Charge From “The Safe pharmacy”. Once You Do This, You May Try Again Or You May Place The Order With Us Over The Email.

      B)If You Are Using A Card From A Different State (Or Country) Where The Card Was Actually Issued: This Happens If Your Card Was Issued At Your Address But You Are Using The Same From A Different State Or Country. In Such A Case, You May Contact Us (By Phone) And Place The Order. As You Can See, There Are Many Channels Your Transaction Must Pass Through Before It Is Accepted And If There Is A Problem With Even One Of Them Your Entire Transaction For Your Online Medication Will Be Declined. In The Event It Is Declined, Please Give Us A Call To Confirm The Order.

      C) Please Note That Some Banks Will Require Your Authorization After They Accept The Charge From Our Company. For Example, If You Normally Use Your Card Only In USA And Your Bank Suddenly Sees A Transaction From Overseas They May Think That The Transaction Is Suspicious And Wish To Speak With You Before Allowing It To Go Through. In This Case, They May Call You To Confirm Or You May Need To Call And Alert Them Of Your Approval.

      We Recommend You Check With Your Bank After Placing An Order Just To Make Sure Everything Went Through Successfully. It Is Important To Note That All Credit Card Processing Through Is Done Inside The USA.

    • Our Charge Will Appear In The Name Of “As Per Our Instruction In Mail”. We Are Working With Multiple Banks Thus The Name Of The Charge May Differ. We Send The Payment Confirmation E-Mail Once The Order Is Approved. In Case You Have Any Doubt Related To Charge Name, Please Free To E-Mail Us Because Email Are Answered By 7 Days A Week.
    • This Is Quite Possible And The Reason Why Is Because Some Of Our Banks Do Not Charge In US Dollars But Rather In Other Currencies Such As The Euro. Because The Currency Exchange Rates Fluctuate Daily, The Amount Charged Will Not Exactly Equal What It Shows On Your Invoice. In Fact, In Many Cases It Will Show Less As Each Day We Undervalue The Exchange Rate To Give You A Slight Discount Before Charging You. Of Course, Some Banks Also Like To Take Their Commission For These Multi-Currency Transactions And If Your Bank Is Like This They May Charge You Extra Fees As Well. Unfortunately We Can’t Do Anything To Avoid This But If For Some Reason Your Credit Card Shows That You Were Charged Much More Than The Amount You Paid Please Contact Us And Send In A Copy Of The Statement (Fax Or Email) And Will We Do Our Best To Rectify The Matter By Applying An Account Credit.
    • If You Were Double Charged Please Accept Our Sincerest Apologies. Sometimes There Is A Communication Error Between Our Website And The Bank And As A Result The Website Will Automatically Try Again Causing A Double Charge. Many Times We Will Notice This Before You Do And Refund You Immediately, However If You Notice The Error Before Us Then Let Us Know And We Will Issue The Refund Without Delay
    • It Can Take Up To Seven To Ten Business Days For Your Refund To Show Up On Your Credit Card. Many Times It Will Show Up In Only Three Business Days But Sometimes There Are Bank Delays That Are Out Of Our Control And For This We Apologize In Advance. If You Have Not Received Your Refund In Seven To Ten Business Days Then Please Be Sure To Contact Us Right Away So We Can Follow Up With The Bank And Find Out Why.